Microsoft Dynamics NAV is a fantastic product with strength in adaptability. However, businesses around the world are demanding more than a product supply from their IT re-seller. It’s not just about product. Management want to know that their software provider understands their business and knows what to do to improve efficiency and cut costs. Advice and support are paramount to providing a good service to businesses.
Evo-soft recommends the following 4 guidelines as keys to selecting a new software provider who will be a great partner, not just provider:
1) Capability – Does your partner have the knowledge and resources to get the necessary work done?
2) Character – Check some references. How does the provider deal with their current customers? Have they been honest and dependable?
3) Communication – Can you really talk to you supplier? Do they listen? Do they give you feedback and offer alternative solutions? Do they have any business experience? Can they relate to you?
4) Continuity – Will you have access to the people who design and implement your system after it is up and running? If not, how well will your support team know your business and its unique features?
A great partner will save you money and help your business deploy best practice strategies, while preserving your unique qualities. Get the right product, but be sure you get the right partner too!
Filed under: Management Tagged: | Microsoft Dynamics NAV, Partnership
